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Date Like Goblins Website Privacy Policy

Last modified: July 3, 2024

I. Who We Are

 

Fellswoop, Inc., dba Date Like Goblins, (“Company”, “We”, or “Us”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.likegoblins.com (our "Website") and how we collect, store, protect, use, and share that information.

 

We know reading these policies may not be very fun, but please read this policy carefully before consenting to it so that you know what happens with your information when you use the Website. We also recommend that you read our Terms of Use . Please note that this policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed acceptance of those changes, so check the policy periodically for updates.

 

We have a designated Data Protection Officer who can be reached at

 

Name: Michael Humphrey

Email: privacy@datelikegoblins.com

Address:

Fellswoop, Inc

2550 Albany Avenue

#1178

West Hartford, CT 06117

II. Information to Which This Policy Applies

 

This policy applies to information we collect:

  • On this Website.

  • In email, text, and other electronic messages between you and this Website.

  • Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.

 

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party; or 

  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

 

The Website is global, so your information may be sent to and used in the North America or Europe, regardless of your country of residence. This policy addresses how we protect your personal data when it is transferred overseas.
 

III. Information We Collect about You and How We Collect It

 

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information");

  • That is about you but individually does not identify you, such as

  • Username,

  • General identity,

  • Sexual orientation,

  • Photographs,

  • Location,

  • Login information for social media and gaming accounts that you can connect to your account on our Website, which could include Facebook or Instagram accounts, and

  • Date, time, and location of birth; and/or

  • About your internet connection, the equipment you use to access our Website, and usage details.

 

This information can be changed and reviewed by logging into your account. It is your responsibility to make sure that your information is kept up to date, so please ensure that you update your account as needed.

 

We collect this information:

  • Directly from you when you provide it to us, like when you create an account with us.

  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

  • From third parties, for example, our business partners.

 

A. Information You Provide to Us  

 

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website or request any type of support.

  • Records and copies of your correspondence (including email addresses), if you contact us at any time for any reason.

  • Your responses to surveys that we might ask you to complete for research purposes.

  • Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.

  • Information provided from and collected in connection with other users of the Website. This includes information collected from the users with whom you match, your form submissions about your matches, and yours matches’ form submissions about you.

 

B. Information We Collect Through Automatic Data Collection Technologies 
 
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website

  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

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The information we collect automatically may include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including enabling us to:

  • Estimate our audience size and usage patterns.

  • Store information about your preferences, allowing us to customize our Website according to your individual interests.

  • Speed up your searches.

  • Recognize you when you return to our Website.

 

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.

  • Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 

 

We may also tie non-personal information collected automatically to personal information about you that we collect from other sources or that you provide us.
 

IV. Profile Information

 

Please note that we may also disclose information you provide to other Website users if you list it on your profile. We suggest that you think carefully about the information you share and that you avoid providing personal information like email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers’ license details and other sensitive information which is open to abuse and misuse on your profile.

V. Your Rights

 

Your privacy is extremely important to us. Please see the below table outlining your rights, options, and the tool available to you so that you can control your data. Your rights may vary based on where you live, so please feel free to reach out if you have any questions or concerns about your rights. We can be reached here privacy@datelikegoblins.com.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

For your protection and the protection of all of our users, we may ask you for information to verify your identity or authority to act on behalf of a user before we can answer the above requests so that no one can access your private data.

 

We may reject requests if we are not able to authenticate who you are, if your request is unlawful or invalid, or if it would infringe on someone else’s rights or violate law. If you wish to receive information relating to another user, the other user will need to make such a request themselves.

 

If you are a resident of Texas, Oregon, Montana, Virginia, Colorado, or Connecticut, USA, if we deny your privacy request, you may be able to appeal by contacting us by email at privacy@datelikegoblins.com, and explicitly referencing “Privacy Request Appeal” in the subject line of the email. If you have concerns about the result of your appeal, you may contact the attorney general for your state.

 

In certain countries, including in the European Economic Area and the United Kingdom, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal data. You can find information about your data protection regulator in the European Economic Area here, and in the United Kingdom here. The data protection authority you can lodge a complaint with may be that of your habitual residence, where you work or where an alleged infringement took place.

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VI. How We Use Your Information

 

We use information that we collect about you or that you provide to us, including any personal information. Per EU and UK data protection laws, we set out the various purposes for collecting and processing your data and our lawful basis for using your data in the table below. Where the legal basis is consent, you can withdraw consent at any time. Where the legal basis is legitimate interests, you have a right to object to our use of your data. You can withdraw consent or opt-out of certain data uses as outlined in this policy. If you are unclear of your rights, you can contact us at privacy@datelikegoblins.com.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

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VII. Disclosure of Your Information

 

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 

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A. To Whom Your Information May be Disclosed

 

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.

  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Fellswoop, Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Fellswoop, Inc. about our Website users is among the assets transferred.

  • To fulfill the purpose for which you provide it. For example, if you give us an email address to use the "email a friend" feature of our Website, we will transmit the contents of that email and your email address to the recipients.

  • For any other purpose disclosed by us when you provide the information.

  • With your consent.

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B. Additional Purposes for Disclosure

 

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • To enforce or apply our Terms of Use [www.likegoblins.com/terms] and other agreements, including for billing and collection purposes.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Fellswoop, Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection, insurance, and credit risk reduction.

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C. Categories of Information

 

The categories of personal information we may collect and/or disclose include the following:

  • Identifiers, such as name and location (“ID Data”);

  • Personal information, as defined in the California customer records law, such as contact (including email and telephone number) and financial information (“Personal Data”);

  • Characteristics of protected classifications under California or federal law (if you choose to provide them), such as age, gender identity, marital status, sexual orientation, race, ancestry, national origin, religion, and medical conditions as well as special categories of personal data under the UK GDPR including racial or ethnic origin, political opinions, religious and philosophical beliefs, data concerning health, sex life and sexual orientation, and biometric data for the purpose of uniquely identifying a natural person  (collectively “Characteristic Data”);

  • Commercial information, such as transaction information, financial information like debit or credit card numbers, and purchase history (“Commercial Data”);

  • Biometric information (“Biometric Data”);

  • Internet or electronic network activity and device information, such as browsing history, IP addresses, device identification and type, app settings, app crashes, and interactions with our Sites and App (“Internet Data”);

  • Geolocation data, such as mobile device location (“Location Data”);

  • Content including audio, electronic, visual, text and similar information and data, such as photos and videos or your chats with other members (“Content Data”);

  • Professional or employment-related information, such as work history and prior employer (“Professional Data”);

  • Third-party information and data you provide such as contact information of an individual which you provide or where you provide data to us as a part of a request (“Third Party Data”);

  • Marketing survey, and research data, including any surveys, focus groups, or market studies conducted by Us for research purposes as well as information obtained through promotions, events, or contests held by Us for marketing purposes (“Marketing Data”);

  • Customer support data (“Support Data”);

  • Non-public education information (“NPE Data”); and

  • Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics (“Inference Data”).

 

Please defer to the California Consumer Privacy Act (CCPA) to the extent that the above categories are defined in the CCPA.

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Further, the above referenced categories of data may be collected from numerous sources and referenced collectively as

  • “Account Data” which includes all of the data collected in the process of creating and maintaining your account and/or profile on the Website and associated with your account, this includes the basic information you provide such as ID Data, Personal Data, and Characteristic Data.

  • “Social Media Data” which includes all of the data associated with any social media and external gaming media sites which are integrated with the Website, linked to the Website, or otherwise associated with and linked to the Website.

  • “Usage Data” which includes all of the data associated with your usage of the Website, your account, and/or your profile, this includes the data generated when you used the Website’s services such as how you use it, like when you log in, what features you use, what actions you take, what ads you interact with, and how you interact with others, like searching, matching, and communicating. This may also include third party data we receive related to the your interactions with our ads on a third party’s websites or applications.

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VIII. Choices about How We Use and Disclose Your Information

 

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

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We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
 

IX. Data Transfers Overseas

 

Since we are a global company, your data may be shared, transferred, stored, and processed under this policy across borders to the United States, where our servers are located and our central database is operated, and other countries that may have varying laws about data processing. 

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By using our services, you understand and agree that your information may be transferred to our facilities and those third parties with whom we share it for processing as described in this Privacy Policy. Where required by law, international transfers of personal information will be supported by an adequacy mechanism. For example, when information is transferred outside of the EEA, the United Kingdom, Switzerland, or other countries whose data protection laws have been deemed adequate by the European Commission or other governmental bodies with jurisdiction, we rely on the standard contract clauses for international transfers published by the European Commission. These standard contract clauses are included in contracts/agreements between us and companies with whom your personal data is shared in any way overseas and are available for review upon request; contact us for a copy at privacy@datelikegoblins.com

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All data and information transferred overseas is transferred pursuant to a contract and in the pursuant of our legitimate interests, for example in the legitimate interest of maintaining and analyzing information securely and comprehensively 
 

X. Accessing and Correcting Your Information

 

You can review and change your personal information by logging into the Website and visiting your account profile page.

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You may also send us an email at privacy@datelikegoblins.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
 

XI. How Long We Keep Your Data

 

We only keep your data as long as needed for the purposes described in this policy and as permitted by applicable law. We delete your data as laid out in Section XII of this policy.

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Where and as legally permitted, we may maintain and use data that, by itself, cannot identify or be attributed specifically to you for the purposes described in this policy, including to improve our service and create new features, technologies, and services and keep our services safe.

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As long as your data is kept by us, the processed data is documented and securely stored. We are equipped technologically and organizationally to effectuate the terms and conditions contained in this policy and we follow our own internal data retention policies.

XII. How We Delete Your Information

 

If you decide to stop using our service, you can close your account and your profile will no longer be visible to other members. Note that we will close your account automatically if you are inactive for two (2) years.

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Following account closure or upon request for deletion of any specific information that is not automatically deleted, we delete your data as laid out below:

  • To protect the safety and security of our members, we implement a safety retention window of three (3) months following account closure or up to two (2) years following an account ban. During this period, we keep your data to investigate unlawful or harmful conduct. The retention of data during this safety retention window is based on our legitimate interest to ensure we can cooperate in any investigations and that of potential third-party victims.

  • We maintain limited data to comply with legal data retention obligations: in particular, we keep transaction data for ten (10) years to comply with tax and accounting legal requirements, credit card information for the duration the user may challenge the transaction, and “traffic data”/logs for one (1) year to comply with legal data retention obligations. We also keep records of consents users give us for five (5) years to comply and evidence our compliance with applicable law.

  • We maintain limited data on the basis of our legitimate interest: we keep customer care records and supporting data as well as imprecise location of download/purchase for five (5) years in support of our safety efforts, to support our customer care decisions, enforce our rights and enable us to defend ourselves in the event of a claim, profile data for one (1) year in anticipation of potential litigation, for the establishment, exercise or defense of legal claims, and data necessary to prevent members who were banned from opening a new account for as long as necessary to ensure the safety and vital interests of our members.

  • Finally, we maintain data on the basis of our legitimate interest where there is an outstanding or potential issue, claim or dispute requiring us to keep data, in particular if we receive a valid legal subpoena or request asking us to preserve data (in which case we would need to keep the data to comply with our legal obligations) or if data would otherwise be necessary as part of legal proceedings.

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Where and as legally permitted, we may maintain and use data that, by itself, cannot identify or be attributed specifically to you for the purposes described in this Privacy Policy, including to improve our service and create new features, technologies, and services and keep our services safe.
 

XIII. Data Security

 

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted [using SSL technology].

 

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

XIV. Third-Party Use of Cookies and Other Tracking Technologies

 

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies] to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

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We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
 

XV. Your State Privacy Rights

 

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. 

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California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

  • Confirm whether we process their personal information.

  • Access and delete certain personal information.

  • Correct inaccuracies in their personal information, taking into account the information's nature processing purpose (excluding Iowa and Utah).

  • Data portability.

  • Opt-out of personal data processing for:

    • targeted advertising (excluding Iowa);

    • sales; or 

    • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).

  • Either limit (opt-out of) or require consent to process sensitive personal data. 

 

The exact scope of these rights may vary by state. To exercise any of these rights please contact us at privacy@datelikegoblins.com. To appeal a decision regarding a consumer rights request please contact us at privacy@datelikegoblins.com and include “Appeal CRR” in the subject line of your email; please be sure to state the specific bases for your appeal and also identify any information you are seeking from us and state why you are seeking that information. 

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Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: privacy@datelikegoblins.com. However, please know we do not currently sell data triggering that statute's opt-out requirements.
 

XVI. Children or Minors – Anyone under the Age of 18

 

Our Website is not intended for children or minors under 18 years of age. No one under age 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from anyone under 18. If you are under 18, do not use or provide any information on this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at privacy@datelikegoblins.com.

XVII. Moderation

 

We use a combination of automated systems and a team of moderators to monitor and review accounts (including photos and any other information uploaded onto user profiles) and messages for content that indicates breaches of our Terms of Use. If an account or message meets certain criteria that demonstrate that the Terms of Use are likely to have been violated, the relevant account will be subject to a warning and the user’s access restricted and/or blocked. Affected users can contact us to contest the decision at the contact information below.

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If you breach our Terms and Conditions of Use, we reserve the right to terminate or restrict access to your Account.
 

XVIII. Breach Notifications

 

In the event of any data breach, affected or potentially affected users will be notified as soon as reasonably possible after the breach is discovered by email correspondence from us to the email address associated with their accounts.

XIX. Changes to Our Privacy Policy

 

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account. The date the privacy policy was last revised is identified at the top of the page. After consenting to this policy, you are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

XX. Contact Information

 

To ask questions or comment about this privacy policy and our privacy practices, contact us at: privacy@datelikegoblins.com or:

 

Fellswoop, Inc

2550 Albany Avenue

#1178

West Hartford, CT 06117

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To register a complaint or concern, please send a written statement of concern to privacy@datelikegoblins.com. Provide specific information about the nature of your concern or complaint and a way for our team to reach out to you to address your concern.
 

Thank you for reading! We know this may have been a bit long, but we wanted to make sure that you understand what happens with your information when you use our Website.

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